Temporary Accommodation Placement Officer L3Z1

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Who You Are

We are looking for a passionate individual who is enthusiastic about making Camden the best place to live and work. You are committed to ensuring services are delivered with compassion and the best outcomes for residents at heart. You believe in housing equality, are proactive in addressing problems, and ensure services remain accessible to all. Your caring approach and collaborative spirit help in connecting and ensuring no resident gets left behind.

What the Job Involves

This role is critical within the TA placements team, responsible for supporting residents into temporary accommodation. You will ensure that Camden allocates suitable emergency and temporary accommodation according to housing legislation. Daily tasks include sourcing and booking temporary accommodation, assessing housing needs, signing up households, and facilitating necessary arrangements for those moving into/out of temporary housing. Additionally, the role involves updating IT Housing Systems and collaborating with colleagues across housing services to achieve better outcomes for households in emergency accommodation.

Skills

• Proactive prevention and support
• Collaboration and effective communication
• Data, digital, and systems proficiency
• Commitment to equality, diversity, and inclusion
• Safety and wellbeing responsibility
• Understanding of housing legislation
• Experience in customer-facing and crisis settings
• Strong communication skills, both written and verbal
• Good numerate and basic accounting skills
• Administrative and organizational skills
• Technology proficiency for data management